Module I : Introduction to Six Sigma

Chapter 1 : Understanding Basic concepts and Structured Problem solving

• a) Understanding about Quality , Customer , Variation , Measuring variationVoice of Customer (VOC) and Critical to Quality (CTQ)

• b) Understanding Structured Problem solving : How do we solve problems in daily life and how it is different from Structured problem solving

Chapter 2 : Various common Problem Solving Methodologies (used for routine problem solving)

• Understanding Various common Problem Solving Methodologies which we use to solve daily routine problems like Just do it, Suggestion Scheme , Kaizen, PDCA etc.

Chapter 3 : What is Six Sigma?

• Data Driven Decision making and how it makes the difference?

• Understanding and Defining Six Sigma

• Different levels of Lean Six Sigma Certifications

• History of Six Sigma

• Common Six Sigma Principles

• Challenges of Six Sigma

Chapter 4 : Six Sigma History and application

• Origin of Six Sigma

• Motorola’s Focus on Defects

• Adaptation of Six Sigma by different companies

Chapter 5 : Understanding Six Sigma DMAIC

• Basic understanding of Six Sigma (DMAIC) through a role play

• When to use Six Sigma

Chapter 6 : 8 Types of Wastes

• 7 +1 Types of Waste (Muda)

Chapter 7: Approaching the problem

• Understanding y= f(x)

• 5 Why approach

Module II: Selecting Right Project and Methodology

Chapter 8: Project Selection

• Various sources of Projects

• Selecting the right project

Chapter 9: Project governence and Team structure

• Project governence

• Project team, Various roles and their responsibilities

• How to select a right team

• Chapter 10 : Understanding DMAIC and DMADV - Overview

• Understanding application of DMAIC and DMADV

• Define

• Measure

• Analyze

• Improve

• ControlDesignVerify

Chapter 11 : Selecting Right Methodology

• Just Do it

• Kaizen

• Kaizen Event

• PDCA

• Six Sigma DMAIC

• Six Sigma DMADV

Module III: Understanding DMAIC phases in Detail

Chapter 12 : Define Phase

• Business Case

• Understanding Project Charter

• Learning various components of Project charter

• - Problem statement

• - Goal Statement and Goal Setting

• -Problem Definition Tree

• - Project Scoping

• - Project Team

• - Project Planning

• - Financial Benefits

• Define Phase Toll gate review

Chapter 13 : Measure Phase

• Understanding Process Mapping

• Quick Wins

• Understanding CTQ and Project Metric

• Operational Definition

• Understanding various Types of data

• Sampling techniques

• Data Collection plan and Check list

• Basic Staistics

• Understanding Normal Distribution

• Understanding Minitab

• Various types of Graphical analysis using Minitab / Excel

• Measurement System Analysis

• - Attribute MSA

• - GRR

• Process Stability

• Various Metrics for Process Performance

• - DPU , DPO and DPMO

• - CpK

• - Sigma Level

• - Yield

• Calculating Baseline Performance

• Measure phase Toll gate review

Chapter 14 : Analyze Phase

• Brainstorming : Cause & Effect Diagram

• Failure Mode & Effect Analysis

• Pareto Chart

• Frequency Relevancy Analysis

• Hypotheiss Testing

• Various Types of Statistical Analysis

• - Test of mean ( 1 sample t test , 2 sample t test , Paied t test , ANOVA)

• - Test of Variance ( 1 sample Standard deviation , 2-sample standard deviation , Standard Deviation test)

• - Correlation and Regression

• - 1 sample % Defective, 2 Sample % Defective, Chi-Square test for Association

• Gap Analysis

• Analyze Phase Toll Gate

Chapter 15 : Improve Phase

• Various solution generation techniques

• Mulit-voting

• Soultion Selection Matrix

• Cost Benefit Analysis

• Pilot testing

• Planning and Full scale Implementation

• Statistical validation of Improvements outcome

• Improve Phase Toll Gate

Chapter 16 : Control Phase

• Need for Control

• Various Control Mechanisms

• Poka Yoke

• Statistical Process Control / Control Charts

• - IMR Chart

• - X Bar R chart

• - X Bar S Chart

• - P chart

• - U chart

• Creating a Control Plan

• Revise FMEA

• Team celebration and reflections

• Control phase Toll Gate Review

Chapter 17 : Sample Project walk Through

• Sample Project walk Through

• Reflections

Chapter 18 : Examination details

• Details about the examination

• Exam Pattern

• Dos & Don'ts

• Sample Questions for Practice